Size & Fit
All our footwear is true to size unless otherwise stated. If you are in between sizes we recommend to size down for sandals, and to size up for closed toe styles.
Delivery
- UK Next Day (Order by 12 pm): £20
- UK Standard Delivery (2-3 working days): £10
- EU & International Standard Delivery (2-5 working days): Calculated at checkout.
Please note that any taxes and duties are calculated based on your shipping destination and are included in the final purchase price at checkout.
For deliveries to China, duties and taxes will be paid by the customer upon delivery.
Free Returns
If for any reason you are not satisfied with your purchase you may return your order free of charge within 14 days of receipt.
For anything further please contact us on customers@neous.co.uk
Social responsibility
- All leather used in our products is REACH compliant.
- 72% of all leather used in our products is sourced from a Leather Working Group certified partner.
- Your purchase will be shipped in a Forest Stewardship Council certified box and a cotton bag which is certified by the Global Organic Textile Standard.
- Above all we stand for quality artisan products which will endure the life steps of our customers.
- With OneTreePlanted, a tree will be planted for every order.