Shipping
UK Next Day (12pm cut-off time) £20.
UK Standard Delivery (2-3 working days) £10.
EU & International Standard Delivery (2-5 working days) calculated at checkout
Please note that any taxes and duties are calculated based on your shipping destination and are included in the final purchase price at checkout. For deliveries to China, duties and taxes will be paid by the customer upon delivery.
Once your order is shipped you will receive an email containing your tracking number once your package has been shipped.
If there is any damage to goods or packaging, or discrepancy in the order, please notify the courier immediately.
Our warehouse is closed for UK Bank Holidays. Please plan accordingly as orders will not be shipped out on these dates. All orders are processed automatically and we are unable to expedite or delay shipping times.
The listed price includes VAT for orders within the UK & EU.
For international orders, duties and taxes will be included in the final price at check out and your order will be shipped DDP (Delivered Duty Paid).
Shipping & Returns
We offer worldwide shipping & free returns within 14 days of receiving our package.
Need further help?
Contact our customer services team on customers@neous.co.uk.
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